Terms & Conditions

Last updated: 26 August 2026

These Terms and Conditions govern the booking and supply of mobile coffee, drinks and event catering services by The Coffee Man ("we", "us", "our"). By confirming a booking with us, you agree to these terms.

1. Services

We provide mobile coffee, cold drinks, milkshakes, smoothies, matcha, hot chocolate and food options for events, workplaces, private functions, festivals, weddings and other occasions. Specific menus and quantities are agreed in writing as part of your quote.

2. Quotes and bookings

All quotes are valid for the period stated in the quote and are subject to availability. A booking is only confirmed once we have accepted your booking and any required deposit has been received.

3. Payment

Payment terms, including deposit amounts and final balances, are set out in your quote or invoice. Unless otherwise agreed, the full balance is due before or on the date of the event.

4. Cancellations and refunds

Cancellations must be made in writing. Deposits are generally non-refundable unless we are able to resell the date. Cancellation fees may apply depending on the notice given. We will set out the exact terms at the point of booking.

5. Venue and site requirements

You are responsible for providing safe, suitable access to the event site, including parking, loading access and a stable, level area for our setup. Where equipment requires power or water, this must be available as agreed in advance. You are responsible for obtaining any necessary venue permissions or permits.

6. Allergies and dietary requirements

Please tell us about any allergies or dietary requirements when you book. While we take care to avoid cross-contamination, we cannot guarantee that any product is completely free from allergens because of the mobile environment and shared preparation equipment.

7. Liability

We carry appropriate public liability insurance. We are responsible for loss or damage caused by our negligence, but we are not liable for losses that are not a foreseeable result of our breach, for issues caused by incorrect information supplied by you, or for events outside our reasonable control (force majeure).

8. Marketing photography

We may take photographs at events for use in our marketing, website and social media. If you or your guests do not wish to be photographed, please let us know in advance.

9. Changes to these terms

We may update these terms from time to time. The terms that apply to your booking are the terms in place at the time your booking is confirmed.

10. Governing law

These terms are governed by the laws of England and Wales, and any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact us

If you have any questions about these Terms and Conditions, please contact us on 074747 34 684, via our enquiry form, or through our Facebook page.